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Quality door factory for 25 years,supports customization of various entry doors & interior doors.

FAQ
1
What are your payment terms?

EN: What are your payment terms?
We usually accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) at sight.

  • For T/T: 30% deposit in advance to start production, and the 70% balance payment before shipment (or against the copy of the B/L).

  • For L/C: We accept 100% Irrevocable L/C at sight.
    We are willing to discuss other payment terms for long-term strategic cooperators.

2
What international certifications do you have, and how do you ensure smooth customs clearance?
EN: What international certifications do you have, and how do you ensure smooth customs clearance?
We hold CE certification (for EU standards), ISO 9001:2015 (Quality Management System), and SONCAP (for African markets such as Nigeria). For specific export destinations, we provide all necessary documentation including the Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and fumigation certificates. Our 25-year export team is well-versed in handling customs clearance issues to ensure your goods arrive smoothly.
3
How do you ensure product quality before shipping?
EN: How do you ensure product quality before shipping?
Quality is our top priority. We have a strict 5-step quality inspection process: 1) Raw material inspection upon arrival, 2) Inline inspection during production, 3) Welding and assembly inspection, 4) Pre-painting surface treatment inspection, and 5) Final random inspection before container loading. We also welcome third-party inspections such as SGS, BV, or TUV before shipment upon client's request.
4
What is your production lead time and shipping delivery time?
EN: What is your production lead time and shipping delivery time?
For a standard 20ft or 40ft container order, our production lead time is typically 25 to 35 days after receiving the deposit. For urgent project orders, we have a dedicated emergency production line that can shorten the time to 15-20 days. As for shipping, it usually takes 15-30 days to EU ports, 25-35 days to the Middle East, and 30-40 days to African ports (depending on the carrier).
5
What is your Minimum Order Quantity (MOQ), and do you support project customization?
EN: What is your Minimum Order Quantity (MOQ), and do you support project customization?
Our standard MOQ is 1*20GP container, but we are flexible for engineering projects. For large-scale real estate, hotel, or villa projects, we support full OEM/ODM services. You can customize the door sizes, surface colors, lock systems, and even add your company logo. Our engineering team provides CAD drawings and technical support to match your exact architectural specifications.
6
How many years of experience does your company have in exporting steel doors?

FAQ 1: EN: How many years of experience does your company have in exporting steel doors?

We SOCOOL Door Factory are a professional steel door manufacturer with over 25 years of export experience. Since 1998, we have supplied high-quality steel doors, security gates, and villa entrances to clients across Europe, the Middle East, Africa, and Southeast Asia. Our 25+ years in the foreign trade market guarantee that we fully understand international engineering standards, customs clearance procedures, and B2B trade requirements.

7
What international certifications do security steel doors have & which countries can they be exported to?
Our standard certifications include CE, SONCAP, ISO9001, ISO14001, fire resistance certificate and burglary resistance grade certificate.
  • SONCAP: Support customs clearance for Nigeria and other West African countries
  • CE: Valid for all European Union countries
    We can apply for CO certificate, BV inspection, SASO, PVOC upon request, covering Middle East, Africa, Southeast Asia, Eastern Europe markets and satisfy real estate project bidding requirements.
Address:  7th floor, Jintong Building,
Yongkang Headquarters Center,
Zhejiang Province, China
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